Assisting the strategic division in developing a new value-added service ecosystem
The project was developed by reviewing the Innovation Plan and defining the areas to focus on (home and personal services). On the basis of these areas, an experiment was built to validate the Jobs to Be Done of customers with different channels. Lean Testing allowed to encode which services to launch on a large scale and with which priority channels
3H implemented solution
Objectives
Validating innovative services not strictly related to the commodity but strictly necessary for future survival on the market
Objectives
Validating innovative services not strictly related to the commodity but strictly necessary for future survival on the market
Assisting the strategic division in developing a new value-added service ecosystem
The project was developed by reviewing the Innovation Plan and defining the areas to focus on (home and personal services). On the basis of these areas, an experiment was built to validate the Jobs to Be Done of customers with different channels. Lean Testing allowed to encode which services to launch on a large scale and with which priority channels
3H implemented solution
